Reviews For Sport Clips Haircuts of O'Fallon MO

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1 rating
  • 09/16/17
  • Horribly Embarrassed *Update* !. Service

My Husband just got off the phone with the Assistant Manager Arian. My husband explained the situation to her and she did nothing but make excuses for Cherie. This Location has poor excuse for staff. WATCH OUT!! DO NOT GO TO THIS LOCATION!! They do not care if you get the haircut you want; The managers don't care if you complain, all they want is your money.

1 rating

I just had the worst haircut of my life all thanks to Cherie. I am female and originally had a pixie cut, but about 8 months ago i started growing my hair back out because I wanted long hair again. This has been a painful process due to the fact my hair grows extremely slow. I went into Sportclips to get the back of neck trimmed. Thats It! I was starting to look like i had a mullet and just needed a little trim. I realized my husband had a FREE coupon, so I decided "What the Heck, they could trim the back of my neck. That's simple". I was so wrong!! I sat down in Cherie's chair and told her exactly what i wanted and then she proceeded to do what she thought would look better instead. I kept repeating i just need the back trimmed. She kept saying, "Trust me, You're going to love this" or "you really need a style" or "Oh, that looks so much better". Ignoring my plea, she continued to butcher my hair. The end result was horrifying. I was so upset, i could barely speak. I presented her with the FREE coupon so i could run and hide until my hair grew back again. She took the coupon and then told me she "HAD TO" charge me for something! She charged me $7.00 for SOMETHING I DIDN'T ASK FOR!!! I was so upset and embarrassed i reluctantly paid and ran out. I know i should have got up and left or stopped her or refused to pay or something, but i was frozen. I'm kicking myself know, but this was the WORST EXPERIENCE OF MY LIFE!!! Thank you Cherie for ruining my hair.

5 rating

Holli did a wonderful job with my haircut, quick friendly service and my wife even complemented it. Thanks

Rated 3.0 out of 5.0 based on 4 Client reviews

5
Bob J | May 5, 2017 Haircut

"Best Haircut I have ever got. The ladies were nice here. I highly recommend this salon."